At this stage we don’t currently accept returns or exchanges, as we’re living temporarily away and can’t process them just yet. If something arrives damaged or there’s an issue with your order, please get in touch within 7 days.

Within 5 - 7 business days from dispatch. (reminder, pre-orders can take up to 5-8 weeks)

Absolutely, just add your gift message at the checkout and put in your recipients shipping address. We currently dont have any gift boxes as yet.

Every Vela Collective silk scarf is carefully packaged in an eco-friendly black mailer featuring our logo — simple, stylish, and kind to the planet.

Custom scarves are designed from scratch and made with care. The usual turnaround time is 5–8 weeks from the moment your design is finalised.